Privacy Policy

This privacy statement clarifies the utilization of any personal data collected by Brick and Fern. Throughout this privacy disclosure, the pronouns “we,” “our,” and “us” pertain to Brick and Fern.

The information we may gather from you includes:

  • Personal data you provide: Obtained through your communication with us via phone, email, or other means. This encompasses details furnished while utilizing our services, information submitted on our website, and data you supply when we request verification of your information.
  • Personal data from other sources: This includes information received from third-party entities with whom we collaborate, who provide services to either you or us, as well as data sourced from publicly accessible outlets. We may combine this with the data you furnish directly to us.

The personal data we may process comprises your name, address, email address, phone number, as well as any comments or additional information you provide.

Using your personal information:

  • Fulfilment of Agreements: To meet our commitments stemming from any agreements established between you and us.
  • Information Provision: To provide you with the information you have requested.
  • Statistical Analysis: For statistical purposes, enabling us to analyse data and manage our business effectively.
  • Tailored Services: To inform you about services we offer that may be relevant to your needs.
  • Legal Compliance: To ensure compliance with our legal obligations.
  • Marketing Communication: To send you marketing information regarding our services, subject to your consent.

Legal grounds for using your personal data:

  • Contractual Necessity: We process certain personal data as required to fulfil our contractual obligations.
  • Legitimate Interests: We process your personal data when it is necessary to pursue our legitimate interests, unless your rights, interests, or freedoms override these interests.
  • Legal Obligation: We process personal data when required to comply with legal obligations.
  • Consent: Where you have provided explicit consent for the processing of your personal data for specific purposes.

Keeping your data:
We only keep your data for as long as necessary to fulfil the purposes described in this privacy notice. Once those purposes are met, all personal information is deleted.
For example, in the case of contractual obligations, we may retain certain personal data for up to 12 years.

Sharing your data:

We may disclose your personal information to:

  • Business Partners, Suppliers, or Sub-contractors: When necessary for the execution of any contract entered into between you and us.
  • Third-Party Suppliers and Service Providers: For the purposes outlined in the “Using your personal information” section of this notice.

We may also disclose your personal data under the following circumstances:

  • Business Transactions: If we engage in the sale or acquisition of any business or assets.
  • Change of Ownership: In the event that Brick and Fern or a substantial portion of its assets are acquired by a third party, personal data related to its customers may be transferred.
  • Legal Obligation: If required to comply with legal obligations or to enforce our terms of service and agreements.

Data security:

We are committed to ensuring the security of your data. Measures include:

  • Secure Servers: Data stored on secure servers within the European Economic Area (EEA).
  • Technological Safeguards: Firewalls, intrusion detection systems, and encryption protocols where applicable.
  • Data Encryption: Personally identifiable information is encrypted whenever feasible.
  • Data Minimization: Only collecting and retaining the data necessary for its intended purpose.

Your data rights:

Under data protection legislation, you have the right to:

  • Access personal data held about you.
  • Rectify inaccurate data.
  • In certain cases, restrict or request deletion of your data.
  • Object to processing that may cause damage or distress.
  • Withdraw consent where processing is based on consent.
  • Receive your data in a portable format and request its transfer to another organisation.
  • Claim compensation for damages caused by a breach of data protection legislation.

Contact us:
If you would like to know more about how we use your personal data, request a copy of the information we hold about you, or raise any concerns, please contact us at:

📧 contact@brickfern.com

If you have a concern about the way we are collecting or using your personal data, you can also raise your concern directly with the Information Commissioner’s Office at https://ico.org.uk/concerns/.